Privacy Policy
Effective Date: 1/1/2025
This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By submitting a form on our website, you consent to the collection and use of your personal information as described below.
1. What Information We Collect
When you submit a form on our website, we may collect the following personal information:
Your name
Your email address
Your phone number (if provided)
Any other information you voluntarily submit in the form fields
We do not collect sensitive information (such as health, racial or religious data) unless expressly stated and with your consent.
2. Why We Collect This Information
We collect personal information to:
Respond to your enquiry or request
Provide you with relevant information about our services
Improve our website and communication processes
Comply with legal obligations, where necessary
We will only use your information for the purposes for which it was collected unless:
You have consented to another use; or
The other use is authorised or required by law.
3. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose your information to:
Service providers who assist us with our operations (e.g. web hosts, form processors)
Legal or regulatory authorities if required to comply with the law
All third parties are bound to maintain the confidentiality and security of your data.
4. Storage and Security of Information
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure.
Your data may be stored on secure servers located in Australia or with trusted cloud service providers who comply with privacy safeguards.
5. Access and Correction
You may request access to your personal information or request correction of inaccurate or outdated data by contacting us using the details below.
We may require you to verify your identity before providing access or making corrections, and we will respond within a reasonable timeframe.
6. Retention of Data
We retain personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations. After that time, it will be securely destroyed or de-identified.
7. Website Analytics and Cookies
We may use cookies and web analytics tools to improve user experience and measure website performance. These tools do not collect personal information unless you submit a form.
You can disable cookies through your browser settings, although this may affect site functionality.
8. Cross-border Disclosure
If any personal information is stored or processed overseas (e.g., via cloud providers like Google Workspace), we will ensure that appropriate safeguards are in place in accordance with APP 8.
9. Complaints and Contact
If you believe we have breached your privacy rights or mishandled your information, please contact us. We take complaints seriously and will respond within a reasonable time.
📧 saxtapes@gmail.com
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
🌐 https://www.oaic.gov.au
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be published on this page with the effective date.